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With Official Company Response

It has also recently been brought to my attention that some meters do not correctly read lows in blood sugar, if they read them at all..this is a very dangerous situation, I was told it wasn't necessary unless you have a history of lows, what about newly diagnosed...
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Arriva Medical
Arriva Medical Response

Dear Sir or Madam: Thank you for expressing your concerns. At Arriva Medical, we take all consumer complaints and concerns very seriously and appreciate feedback to help bette...

#1043663

With Official Company Response

I just got off the phone after speaking with your customer service rep Andrea..i have been having issues with my meter reading high and inaccurately. We have repeatedly tested the results of the current meter against two others and found the current arriva supplied...
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Arriva Medical
Arriva Medical Response

Dear Sir of Madam, Thank you for taking the time to share your recent experience with Arriva Medical Customer Service. We at Arriva appreciate the positive feedback. I have t...

#1043322
This company should not be an authorized Medicare supplier, as their business practices are fraudulent and their methods are bullying and predatory. They repeatedly call to upsell devices that are not needed. "Why don't you want it? It's FREE?" their reps say. My...
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Arriva Medical
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

rollo2016
rollo2016

Medicare pays for alot of things, eg., hearing aids, diabetic supplies, etc. and seeing a "good thing" many companies will sell seniors these things under the guise of being f...

#1042968

With Official Company Response

We got switched to Arriva when the patient went on Medicare because the original provider couldn't support Medicare Part B. All I needed was a refill of test strips. They sent a new meter, test strips, lancets, control solution, batteries and maybe some more stuff....
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Arriva Medical
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

Anonymous
Frustrated in Alabama

We have had the same experience with Arriva for over a year now. They repeatedly and aggressively try to upsell / market medical devices such as back braces and knee braces, ...

#1042906

With Official Company Response

I asked repeatedly if they would call me, call me after 10:00am. They refused to do this. They would call me between 6:00am to 9:00am from they Philippines. It was difficult to understand them. They would call me 3+ times a day until I answered the phone. If I didn't...
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Arriva Medical
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

1.0
#1024256

With Official Company Response

I had been ordering test strips from Arriva Medical for years I got there originally from Express scripts.Who never asked if I wanted them as my diabetic supplies. Early on I heard that one had bought the other. Nevertheless they started shipping test strips.I called...
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Arriva Medical
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

1.0
I didn't like
  • Poor communication
  • Excessive phone calls
  • No service use another provider
#1000453

With Official Company Response

Great company, good service thoughtful friendly phone rep!
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Arriva Medical
Arriva Medical Response

Thank you so much for your kind comments. We appreciate you and we appreciate your patronage. Warm Regards, Arriva Medical

4.5
#999448
My mom stopped needing to use diabetic supplies, and they call day after day after day. I have spoken with them multiple times and requested that they stop and they continue to call. My mother has requested they stop calling. I have tried to stop them via the do not...
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Anonymous
Anonymous

I am currently being harassed by them. One day they called 4 times and for the 5th time I blocked their number only for them to get thru on another number. Don't start with...

Arriva Medical
Arriva Medical Response

Dear Sir or Madam Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, we understand that you fel...

#999134

With Official Company Response

Called on Monday then again on Wednesday. Stop recalling every other day or I will get another service.
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Arriva Medical
Arriva Medical Response

Dear Sir or Madam Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve them...

#993055

Contact Arriva Medical

Headquarters Address:
Arriva Medical
Arriva Medical 4252 NW 120th Ave
Coral Springs, FL 33065
Phone:
(888) 216-3576
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Arriva Medical Recently Discussed

 

With Official Company Response

Since I got my new phone in November, Arriva has called me more than 20 times. I have repeatedly told them to not call me. Medicare will no longer pay them, yet they claim they are in negotiations with them and that I can still order supplies -- at no cost. These calls...
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Arriva Medical
Arriva Medical Response

Dear Sir or Madam Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously..We understand if you feel ...

1.0
#978921