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With Official Company Response

Arriva had constantly sent diabetic supplies that I have not ordered such as : batteries ,test solution and lancet devices and they continue to bill me and Medicare . Last week they sent me a bill that had six items labeled Diabetic supplies none were itemized some...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

1.0
I liked
  • I felt like i was robbed
#1085827

With Official Company Response

Their call centers (automated) begin calling me about halfway thru my 90 day supply of diabetic test supplies asking how many days supplies I have on hand. After answering the question I'm asked to stay on the line to speak to a rep. WHY? Every time there is a voice...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

3.1
I didn't like
  • Talk over you and cant under stand them
  • Do not take no for a answer
  • Customer service
#1079674

With Official Company Response

attempted to order diabetic testing supplies as I had been using arriva for many years, I was told I needed a new prescription, which I got from my Dr. It was faxed to them many times by the Dr. office which I witnessed but still no supplies, there seemed to be a...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir or Madam: Thank you for contacting us regarding this issue. As you know, we at Arriva Medical take all consumer complaints and concerns very seriously. In order to re...

#1075876

With Official Company Response

I have been using Arriva for several years, yet each time they call me they read from a script that is a complete waste of my time. Each time I object, they talk right over me. I don't want to spend that much time with them. Most of them barely speak English. Next...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

2.6
#1072844

With Official Company Response

I have the very same complaint with Arriva Medical. I asked about 25 different representatives to please place me on the Do NOT Call List. When my request went unanswered and they called alllll day long for over three months, I blocked them via my phone company. Much...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

h.kitchener
h.kitchener

These companies got your info because they buy your info from your state's DMV---yes, your state sells your info---which indicates you are 65 or over and probably on Medicare,...

1.0
#1067290

With Official Company Response

We have requested this company to stop calling our home as our insurance company will not allow us to use their service. For months now, requested them to stop calling each time and as of today they continue to call. Example yesterday they called my home in the morning...
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Anonymous
gregory

I have been trying to reorder my test strips but I got no response from Arriva medical are they on the way or do I have to reorder them again

ArrivaMedicalSupport
Arriva Medical Response

Dear Sir or Madam Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve them...

#1066540

With Official Company Response

In April of this year (2017) I received an invoice for diabetic supplies shipped in 2013, i.e., four years ago. I had no way of determining the validity of the invoice, but I paid it anyway. Then, in June of this year, I received another invoice for the same things. I...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir or Madam Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve them...

#1066052

With Official Company Response

My endocrinologist faxed arriva 5-25-17. Today 6-7-17 they state they never recieved it they have a f rating for a reason i see
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir of Madam, Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve the...

1.0
#1057822

With Official Company Response

It has also recently been brought to my attention that some meters do not correctly read lows in blood sugar, if they read them at all..this is a very dangerous situation, I was told it wasn't necessary unless you have a history of lows, what about newly diagnosed...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir or Madam: Thank you for expressing your concerns. At Arriva Medical, we take all consumer complaints and concerns very seriously and appreciate feedback to help bette...

#1043663

Contact Arriva Medical

Mailing Address:
Arriva Medical
Arriva Medical 4252 NW 120th Ave
Coral Springs, FL 33065
Phone:
(888) 216-3576
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Arriva Medical Recently Discussed

 

With Official Company Response

I just got off the phone after speaking with your customer service rep Andrea..i have been having issues with my meter reading high and inaccurately. We have repeatedly tested the results of the current meter against two others and found the current arriva supplied...
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ArrivaMedicalSupport
Arriva Medical Response

Dear Sir of Madam, Thank you for taking the time to share your recent experience with Arriva Medical Customer Service. We at Arriva appreciate the positive feedback. I have t...

#1043322