1.6

Arriva Medical replies to the posters

This company is subscribed to our Plus Plan

  • Customer service sucks4 votes
  • Excessive phone calls3 votes
  • Seem not to care3 votes
Submit review about this company 

  • 2 days ago
  • Drug Stores and Drugs
  • Howard, Ohio
  • 6
  • REVIEW RATING 4/5

I ordered my mother's supplies on the 9th of last month still haven't received them. Called 2 days ago and they told me they would ship them today and call in a couple of days to get the tracking number well I called today and they still haven't shipped them told me to call Monday. So the last 4 times i've ordered they have done the same thing we need to verify your insurance. We have been a... Read more

Was this review helpful? 0 0

With Official Company Response

  • Apr 15
  • Health and Beauty
  • Pickerington, Ohio
  • Syringes
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

Literally harassed you to order things you don't need. Finally asked for syringes which we did need. Took 2 months to send wrong ones. The calls to Customer Service were numerous & stressful. All we wanted was the correct brand. We would have sent the wrong ones back but were advised not to. At this time paying out of pocket because when trying to reorder insurance company won't pay for any... Read more

Was this review helpful? 2 0

  • Apr 10
  • Drug Stores and Drugs
  • Chesapeake, Virginia
  • Prescription
  • 39
  • REVIEW RATING 4/5

Started this account for my mom on 3/3/15 and the prescription was never received by the doctor. They faxed it to a wrong number. I called to check back on 3/31 and spoke to Mike and provided the correct fax number and still he didn't fax it to the correct number because the doctor's office never received it. On 4/8 spoke to a Karim and gave him the fax again and called again and spoke to Honey... Read more

Was this review helpful? 2 0

With Official Company Response

  • Apr 09
  • Drug Stores and Drugs
  • Jamestown, New York
  • Diabetic Testing Supplies
  • 1
  • 1
  • 43
  • REVIEW RATING 4/5

I keep getting telephone calls about ordering diabetic testing supplies. The agent is getting into "personal space" by asking why I'm not ordering supplies. "How often do you test ?'" "What's the reason you are not testing like your Dr. indicated ?" "Does your Dr. know that you are not testing once a day ?" "The reason you keep getting these calls is because "we want to know why." I'm pissed. My... Read more

Was this review helpful? 0 0

With Official Company Response

  • Apr 06
  • Drug Stores and Drugs
  • Knoxville, Tennessee
  • Diabetic Supplies
  • 1
  • 1
  • 46
  • REVIEW RATING 5/5

Ariva called me unsolicited and wasted 45 minutes of my time asking an array of complicated questions and making promises that they did not keep. I asked several times how much it would cost. They would not tell me. They said they would call me before shipping anything to tell me the price and let me decide whether to go ahead. They called me a week later to tell me my Rx had been sent to the... Read more

Was this review helpful? 2 0

With Official Company Response

  • Apr 01
  • Drug Stores and Drugs
  • Milford, Massachusetts
  • Diabetic Supplies
  • 1
  • 1
  • 43
  • REVIEW RATING 4/5

They are the most uncaring company, when all I wanted was my diabetic supplies, all they were interested in selling all other medical supplies wish I didn't need, I gave up with them and thank god I don't do business.with them.... Read more

Was this review helpful? 0 0

With Official Company Response

  • Mar 17
  • Drug Stores and Drugs
  • Katy, Texas
  • Medical Supplies
  • 1
  • 1
  • 77
  • REVIEW RATING 4/5

Ordered some supplies and three days later, my order has not even been processed. Slow service and rude phone people who clearly don't know how to do their jobs. When you call, you get people who clearly do not care and they all do such a terrible job. It's sad because people need supplies and this company is in no hurry to send them but they are happy to take your insurance money right away. ... Read more

Was this review helpful? 2 0

With Official Company Response

  • Mar 16
  • Drug Stores and Drugs
  • Pensacola, Florida
  • Life Saving Drugs
  • 1
  • 1
  • 62
  • REVIEW RATING 4/5

They are out and out crooks. I take care of a woman on life-saving meds just started with them few months ago, I have only received two of bout twelve. Call to check on why meds haven't come they said they were all sent in one package with two we received. I said impossible the ones we received were in two different envelopes one postal service and one ups. They wouldn't listen when I tried to... Read more

Was this review helpful? 2 0

With Official Company Response

  • Mar 16
  • Drug Stores and Drugs
  • Cary, North Carolina
  • Diabetic Supplies
  • 3
  • 3
  • 54
  • REVIEW RATING 5/5

I requested diabetic supplies three weeks ago, none arrived. I tried reaching them today twice and was put on hold and listened to a recording trying to sell me a back brace for 13" each time I called and never had anyone pick up the line to answer my calls. I'm thinking it's time to change companies. My health is at risk here. I am supposed to be testing my glucose twice a day and I am out of... Read more

Was this review helpful? 1 0

With Official Company Response

  • Mar 12
  • Drug Stores and Drugs
  • Chicago, Illinois
  • 1
  • 1
  • 55
  • REVIEW RATING 4/5

Worst company I have EVER had to deal with...never again and will tell anyone who ask!!!! Read more

Was this review helpful? 2 0

Had an experience with Arriva Medical?

Write a review
Did not find what you were looking for?
 
×
You are reading about Arriva Medical.
Filing a new complaint about
×