Arriva Medical Complaints and Reviews

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Arriva Medical
Main address: Arriva Medical 33065 Coral Springs FL
1-888-216-3576, 1-888-216-3577, info@arrivamedical.com
  • 51+2 mobile complaints
  • $1.9K claimed losses
  • $35 average
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  • Sep 17
  • Drug Stores and Drugs
  • Incompetent Agent
  • 7

The agent that took my last order needed to change my address and I thought she repeated what I told her. The next day I get a call saying that the address was not found by USPS. This was left on a voicemail. The man said he would call back in an hour but I have waited all day and now I have to deal with another person who apparently cannot understand English, spoken slowly and very clearly,... Read more

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  • Sep 09
  • Drug Stores and Drugs
  • Phone Calls
  • 37

I will not tolerate telephone calls several times a day. If you can't market your product in an honest and non-irritating manner, you do not deserve to be in business. Legal action is possible! I will not be badgered by anyone to purchase something which I do not need. What possible good can it do to supply a diabetic with so much testing supplies. It is apparently an attempt to beard the... Read more

Was this review helpful? 1 0

     

  • Sep 08
  • Drug Stores and Drugs
  • Las Vegas, Nevada
  • Undelivered Product
  • 17

I too had the same issue with Arriva. They say they cannot reach my doctor. Then they held my syringes captive due to the co-pay which I gladly paid over the phone to them. Still no syringes after 10days. I called back they say OH no prescription. HELLO you said that 20days ago. You billed my card and did not send the product. You cannot connect me with a supervisor without disconnecting me.... Read more

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  • Aug 25
  • Drug Stores and Drugs
  • Annoying Calls
  • 1
  • 1
  • 55

I have been unable to STOP their annoying calls. They call once a day, as early as 6:15AM! I do not due business with them, nor do I want too. I have continued to ask them to stop the calls to no avail. I am also on the DO NOT CALL LIST. I can not believe any company would allow this type of conduct to go on. This is certainly not what the owners would want. I'm sure this is the fault on the... Read more

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  • Aug 21
  • Health and Beauty
  • 1
  • 1
  • 28

First attempt to get diabetic test strips was told will fill order right away. Didn't receive in 10'days. Called again. Answe was sorry, but needed drs prescription. Called agai in 10 days. Answer was now have dr prescription and wi. Send out. Three weeks to get diabetic test strips? Medicare approved company? What's going on. I ended up purchasing from local pharmacy twice. Not happy... Read more

Was this review helpful? 1 0

     

  • Aug 12
  • Drug Stores and Drugs
  • Hazel Crest, Illinois
  • Undelivered Insulin
  • 39

My mother's doctor's office and I have been trying to my mother's insulin for 2 months. They are so inept that they ask the same questions over and over. When you finally get them to understand they call with the message they can't send the medicine because they can't get in touch with the doctor. Never mind that I was standing in front of the doctor's receptionist when she spent 25 minutes on... Read more

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  • Jul 14
  • Drug Stores and Drugs
  • Norway, South Carolina
  • Supply Order
  • 73

I hope those. people who are get their supplies from Arrival medical will file a complaint with Medicare specially those customer who never received the supplies that they ordered last may and June of this year. Arriva medical is currently suffering with some system error which is there are some patient who place an order but the supplies never send out.. you will know if you are of them if you... Read more

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  • Jul 06
  • Health and Beauty
  • Muntinlupa, Manila
  • Automated Phone Calls
  • 1
  • 1
  • 37

I been working with them for almost a year and what pissed me off is that there are some customer who cancelled their account and said they don't want to received an automated phone calls but hat Arriva Medical did is they removed the DO NO CALL:": request with those account, and right now they keep calling those people even though they keep on saying " DO no call me!!!! Do you understand me?" ... Read more

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  • Jul 01
  • Drug Stores and Drugs
  • Akron, Ohio
  • Diabetes Supplies
  • 56

Apparently this issue is cause by language barriers between a customer in the US and order takers who are in another country--where English is not the primary language. I have called this company two times to place my order and then three more times to follow-up to see why they have not delivered that order. My last call was in response to a letter I received (at my residence address--not the... Read more

Was this review helpful? 0 1

     

  • Jun 12
  • Health and Beauty
  • Palatine, Illinois
  • Testing Supplies
  • 1
  • 1
  • 67

I was recently referred to you people as Liberty no longer does this type of business. I am diabetic and need to check my blood sugar three times per day. I had no problem getting my test strips Liberty and they billed my medicare. About a month ago we ordered my strips from you folks. We waited and received nothing not even a phone call. We called back and were told that someone there had not... Read more

Was this review helpful? 2 0
 
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