Arriva Medical Complaints and Reviews

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Arriva Medical
Main address: Arriva Medical 33065 Coral Springs FL
1-888-216-3576, 1-888-216-3577, info@arrivamedical.com
  • 59+2 mobile complaints
  • $1.9K claimed losses
  • $31 average
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  • 2 days ago
  • Drug Stores and Drugs
  • Manchester, New Hampshire
  • Diabetic Test Strips
  • 6

I have been on oral medication for 8 years, have hade Liberty all this time with no problem EVER. Now have just been put on insulin and need to test 3 times a day instead of one. I get the same story, the script coming from the MD is incorrect, they do not sign or date the script, they requested 1 - 3 instead of just 3, and on and on and on with the excuses. They do not care that I will need... Read more

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  • Oct 17
  • Drug Stores and Drugs
  • Wintersville, Ohio
  • Diabetic Supplies
  • 8

husband customer of Arriva they never sent fax to dr. as said they would,not received supplies and it's been over a month. all i get done doing is calling Arriva and they tell me order was sent,need dr.s fax # which they have or script expired. THEY ARE THE WORST COMPANY EVER!! My husband has to check his BGL frequently. called Arriva and am holding again ;they told me it would be at least 7-14... Read more

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  • Oct 10
  • Drug Stores and Drugs
  • Diabetic Supplies Kit
  • 35

I was switched from Liberty medical to Arriva. I ordered test strips and was very clear that strips were ALL that I needed. When my order arrived, I received a new meter (a brand that I do not use), test strips, lancets, a lancing device, control solution and batteries. I called and spoke with a rep who told me I would not be billed. Now I am being billed. 2 yrs later. I have called the company... Read more

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  • Oct 07
  • Drug Stores and Drugs
  • Diabetic Strips
  • 41

I placed an order for diabetic strips in Aug. 2014 and received them finally yesterday, Oct. 6, 2014. Arriva does not follow through on information given them. In Aug. they said that my Drs. PA did not qualify for Medicare and they would call and get a script from my Dr. Did they call? I don't know. In the meantime they repeated called about other devices, back brace, etc. when I asked... Read more

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  • Sep 25
  • Drug Stores and Drugs
  • Medical Supplies Delivery
  • 74

I was told to order my husbands supplies on Aug. 13 2014 so he wouldn't run out. Two weeks later I called to see where they were and was told he would receive them in 7 to 10 days. Well, two weeks ago they called me asked me if I needed any supplies and I told them the story and I was PROMISED that they would be shipped that day. Then yesterday 9-24-2014 I received a call stating they were... Read more

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  • Sep 25
  • Drug Stores and Drugs
  • Back Brace
  • 63

Arriva is persistant! I'm a physician who unfortunately has to deal with these scoundrels. For example, recently I made it clear to them ( numerous times) that a certain patient didn't require a back brace and wasn't asking for one. They DO NOT CARE! The faxes and calls keep coming. ..2-3× week for at least 2 months! They do the same with diabetes supplies and other items. Even when the patient... Read more

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  • Sep 24
  • Drug Stores and Drugs
  • Boonton, New Jersey
  • Prescription Request
  • 31

ARRIVA MEDICAL HAS SENT NUMEROUS REQUESTS AND CONTINUES TO DO SO EVEN THOUGH WE HAVE CONTACTED THEM MANY MANY TIMES. THE PERSCRIPTION REQUESTS ARE FOR BACK BRACES AND HEATING PADS, TOO MANY TO COUNT AND ARE REQUESTING APPROVAL FROM THIS MEDICAL OFFICE. THE PROBLEM IS, THE PHYSICIANS HERE ARE ENDOCRINOLOGISTS, NOT ORTHOPEDICS, THEREFORE, OUR PHYSICIANS DO NOT PERSCRIBE THIS NOR WILL THEY APROVE... Read more

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  • Sep 23
  • Drug Stores and Drugs
  • Carlyle, Illinois
  • Diabetic Testing Supplies
  • 29

I really miss liberty, husbands supplies were at the door every 30 day or sooner. This company took over all medicare supplying and we have not had supplies since. Have to buy them at the pharmacy and medicare doesnt pay pharmacy. They are very expensive. These people will call everyday. Dr has faxed script to them mulitple times while I stood and watched, they continue to tell me they havent... Read more

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  • Sep 17
  • Drug Stores and Drugs
  • Incompetent Agent
  • 32

The agent that took my last order needed to change my address and I thought she repeated what I told her. The next day I get a call saying that the address was not found by USPS. This was left on a voicemail. The man said he would call back in an hour but I have waited all day and now I have to deal with another person who apparently cannot understand English, spoken slowly and very clearly,... Read more

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  • Sep 09
  • Drug Stores and Drugs
  • Phone Calls
  • 73

I will not tolerate telephone calls several times a day. If you can't market your product in an honest and non-irritating manner, you do not deserve to be in business. Legal action is possible! I will not be badgered by anyone to purchase something which I do not need. What possible good can it do to supply a diabetic with so much testing supplies. It is apparently an attempt to beard the... Read more

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