Arriva Medical Complaints and Reviews

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Arriva Medical
Main address: Arriva Medical 33065 Coral Springs FL
1-888-216-3576, 1-888-216-3577, info@arrivamedical.com
Customer Service Program ›

This company replies to the posters

  • 48+2 mobile complaints
  • $1.9K claimed losses
  • $37 average
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  • Aug 25
  • Drug Stores and Drugs
  • Annoying Calls
  • 1
  • 1
  • 28

I have been unable to STOP their annoying calls. They call once a day, as early as 6:15AM! I do not due business with them, nor do I want too. I have continued to ask them to stop the calls to no avail. I am also on the DO NOT CALL LIST. I can not believe any company would allow this type of conduct to go on. This is certainly not what the owners would want. I'm sure this is the fault on the... Read more

Was this review helpful? 1 0

  • Aug 21
  • Health and Beauty
  • 1
  • 1
  • 15

First attempt to get diabetic test strips was told will fill order right away. Didn't receive in 10'days. Called again. Answe was sorry, but needed drs prescription. Called agai in 10 days. Answer was now have dr prescription and wi. Send out. Three weeks to get diabetic test strips? Medicare approved company? What's going on. I ended up purchasing from local pharmacy twice. Not happy... Read more

Was this review helpful? 1 0

  • Aug 12
  • Drug Stores and Drugs
  • Hazel Crest, Illinois
  • Undelivered Insulin
  • 28

My mother's doctor's office and I have been trying to my mother's insulin for 2 months. They are so inept that they ask the same questions over and over. When you finally get them to understand they call with the message they can't send the medicine because they can't get in touch with the doctor. Never mind that I was standing in front of the doctor's receptionist when she spent 25 minutes on... Read more

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  • Jul 14
  • Drug Stores and Drugs
  • Norway, South Carolina
  • Supply Order
  • 56

I hope those. people who are get their supplies from Arrival medical will file a complaint with Medicare specially those customer who never received the supplies that they ordered last may and June of this year. Arriva medical is currently suffering with some system error which is there are some patient who place an order but the supplies never send out.. you will know if you are of them if you... Read more

Was this review helpful? 2 0

  • Jul 06
  • Health and Beauty
  • Muntinlupa, Manila
  • Automated Phone Calls
  • 1
  • 1
  • 30

I been working with them for almost a year and what pissed me off is that there are some customer who cancelled their account and said they don't want to received an automated phone calls but hat Arriva Medical did is they removed the DO NO CALL:": request with those account, and right now they keep calling those people even though they keep on saying " DO no call me!!!! Do you understand me?" ... Read more

Was this review helpful? 1 0

  • Jul 01
  • Drug Stores and Drugs
  • Akron, Ohio
  • Diabetes Supplies
  • 39

Apparently this issue is cause by language barriers between a customer in the US and order takers who are in another country--where English is not the primary language. I have called this company two times to place my order and then three more times to follow-up to see why they have not delivered that order. My last call was in response to a letter I received (at my residence address--not the... Read more

Was this review helpful? 0 0

  • Jun 12
  • Health and Beauty
  • Palatine, Illinois
  • Testing Supplies
  • 1
  • 1
  • 54

I was recently referred to you people as Liberty no longer does this type of business. I am diabetic and need to check my blood sugar three times per day. I had no problem getting my test strips Liberty and they billed my medicare. About a month ago we ordered my strips from you folks. We waited and received nothing not even a phone call. We called back and were told that someone there had not... Read more

Was this review helpful? 2 0

  • Jun 11
  • Health and Beauty
  • New York City, New York
  • Diabetic Testing Supplies
  • 1
  • 1
  • 45

On May 23 I reordered diabetic testing strips. Asked how often I tested I said now thrice daily, when formerly it had been twice. I was informed a new prescription was needed. My doctor supplied the new prescription immediately and 2days later I was informed it had been received and my strips would be sent out to be received in 7 to 10 days. 2 weeks later, as I was about to leave the country for ... Read more

Was this review helpful? 1 0

Supplies DO NOT arrive on time! Even when I call in a month ahead of time. Shipping speed slow. Do not waste your time with this company. Also they try to sell you things like heating pads that you don't need. You just want your diabetic testing suplies on time!!! Add comment

I called the 1800 number stating they were open till 8pm est, however i called at 7:45 and they were closed already Add comment

 
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